Rates
Service Fee
We charge an on-site service fee for our trip to you. The rate is $2.25 per mile. The minimum on-site trip fee is $50. We only charge for the trip to you not the return trip. We use Google Maps for the mileage calculations and the following address for the starting point:
Lowes (Wentzville)
1889 Wentzville Parkway
Wentzville, MO 63385
*Please Note: This address is subject to change.
Shop Rate
The shop rate starts once we arrive at your location and the work begins. The shop rate is $150 per hour for one (1) RV Service Tech and mobile on-site shop.*
Do not confuse the "shop rate" with an "hourly rate" – they are not the same thing. We charge a standard flat-rate per task based upon an industry standard guidebook and not by time spent on the task. Please keep in mind this is a guidebook NOT a bible. It's somewhat similar to the method a mechanic shop or RV repair shop would use to charge you.
*Once we get to your location, we will take a few minutes to have you demonstrate the issue you have reported on so we are all on the same page and put a plan together to get it resolved. If we find other issues that come to our attention, we will certainly point those out to you as well. Our customers tend to appreciate when we bring things to their awareness to save on a future service call or provide insight and education from our years of working on some of these systems.